At EWG DOO, quality management is not an isolated process, but part of a comprehensive Integrated Management System (IMS). Our strategy for developing digital electronic meters is based on three pillars of sustainable business: top-quality standards, environmental responsibility, and uncompromising employee safety, achieving excellence through the harmonization of standards.
Our commitment to quality does not end with production; it is a continuous process within the comprehensive IMS. We invest in the continuous improvement of our processes and technologies to ensure that our smart meters remain at the forefront of innovation and functionality, meeting the most stringent metrological requirements.
We hold certificates that confirm our commitment to quality and process transparency. EWG DOO proudly highlights compliance with the following standards:
These certificates are proof of our transparency, while the MID certificate and DLMS licenses guarantee the metrological accuracy and secure communication of our devices.
We are committed to environmental responsibility through strict application of the ISO 14001:2015 standard, awarded on 03.03.2026. Our products and design processes in Niš and manufacturing in Bor are optimized to ensure sustainability and maximum protection of natural resources.
The IMS policy of EWG is aligned with the requirements of ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018. Our mission is to continuously improve all aspects of our business, protect the environment, and ensure the highest level of occupational health and safety for all employees. This policy is available to all employees and the public via our website.
Our quality management system includes the following key elements:
• Leadership and commitment: Our management actively supports the maintenance and improvement of the integrated system across the entire company.
• Planning and risks: We identify risks at an early stage of design to ensure consistency in the quality of our electronic meters.
• Competence: We continuously invest in employee development to keep up with the latest smart metering technologies.
• Infrastructure: We have modern facilities in Belgrade (management), Niš (development), and Bor (production).
• Monitoring and Measurement: We use advanced monitoring and measurement methods to ensure compliance with established quality standards.
Continuous improvement is an essential part of our business strategy. We use feedback, internal audits, and data analysis to continuously increase the efficiency level of our IMS.
For additional information about our quality management system or any questions you may have, feel free to contact us via the contact form or by calling the company’s official numbers.
Srpski
English