Quality Management System

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Quality Management

Our strategically important digital devices are the result of strict quality management processes based on international standards and industry best practices. Each device is manufactured with precision and care, guaranteeing excellence in every aspect.

Our Commitment to Quality

Our commitment to quality does not end with production; it is a continuous process. We invest in continuous improvement of our processes and technologies to ensure that our devices remain at the forefront of innovation and functionality.

Each of our products is developed to meet and exceed the expectations of our users. We listen to feedback and actively work to ensure that our devices not only meet but also exceed the needs and desires of our clients.

Certificates and Standards

We hold certificates that confirm our commitment to quality, including ISO 9001:2015 and other relevant industry standards. These certificates are proof of our commitment and transparency in the quality management process.

Environmental Responsibility

We are aware of the impact our production has on the environment, and we are committed to environmental responsibility. Our products and processes comply with environmental standards, ensuring sustainability and the protection of natural resources.

Quality Policy

EWG's Quality Policy is aligned with the requirements of the international standard ISO 9001:2015. Our mission is to continuously improve all aspects of our business to meet and exceed our clients' expectations. This policy is available to all employees and the public through our website and internal communications.

Quality Management Process

Our quality management system includes the following key elements:

• Leadership and Commitment: Our management is dedicated to maintaining and improving the quality management system.

• Planning and Risks: We take measures to identify and manage risks to ensure consistency in the quality of our products and services.

• Competence: Employees are key to our success. We regularly invest in training and development to keep our staff up to date with the latest standards and technologies.

• Infrastructure: We have modern infrastructure at three locations in Serbia – Belgrade, Bor, and Niš, supporting our production and development.

• Monitoring and Measurement: We use advanced monitoring and measurement methods to ensure compliance with established quality standards.

Continuous Improvement

Continuous improvement is an essential part of our business strategy. We use feedback from users, internal audits, and data analysis to continuously improve our processes and products.

Contact Us

For more information about our quality management system or any questions, feel free to contact us via contact form or call [contact information].

Download the 2024 Quality Policy Statement